At Almaty International Airport on 28 August, a localised fire broke out on board a FlyArystan aircraft during scheduled maintenance work. One employee sustained injuries.
WHAT HAPPENED DURING THE MAINTENANCE WORK
According to the press office of Air Astana, the industrial incident occurred during scheduled maintenance work on the FlyArystan aircraft. A localised fire broke out during the work.
The fire was extinguished by airport services. Air Astana confirmed that a member of the group sustained injuries. They received medical attention and were subsequently discharged from hospital.
WHY THE AIRCRAFT WAS TEMPORARILY TAKEN OUT OF SERVICE
At the time of the incident, there were no passengers or crew members on board the aircraft. The aircraft was temporarily taken out of service.
Specialists are currently assessing the extent of the damage and carrying out the necessary repair work.
WHAT IS KNOWN ABOUT THE CAUSES
The Air Astana group, together with Almaty International Airport, is establishing the circumstances of the industrial incident.
The causes of the localised fire are not disclosed in the materials provided. The nature of the damage to the aircraft has also not been specified.
CONTEXT
Earlier, FlyArystan passengers also reported conflictual and disputed situations relating to service. In particular, journalist Mikhail Kozachkov spoke of a passenger who, according to his information, was not allowed on a flight due to issues with their hand luggage.
As reported, the man resolved the staff's concerns and combined his belongings into one piece of hand luggage, but by that point the gate had already closed. As a result, according to the journalist, the passenger had to travel from Almaty to Aktau via Astana.
Another case described by Kozachkov occurred during a flight from Shymkent to Almaty. According to him, a dispute arose between a passenger and a flight attendant during the mandatory briefing for a passenger seated in the emergency exit row. A senior flight attendant later became involved, after which the dispute came to an end.
