In Astana, the Centre for Outpatient Haemodialysis refused to provide services to a patient with Group I disability, citing her allegedly scandalous behaviour.
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For reference: haemodialysis is an extracorporeal blood purification process used for acute and chronic kidney failure.
According to Informburo.kz, the patient had been receiving outpatient haemodialysis at the centre since 2022.
She filed a lawsuit, stating that the facility had left her without guaranteed medical care. As a result, she had to fly to Almaty the same night to receive haemodialysis.
"The centre, which unilaterally terminated the contract with the client, explained that they had filed a police report due to the patient's insults directed at medical staff and her dissemination of false information on social media, which damaged the centre's reputation," the statement reads.
It emerged that, according to the terms of the contract, the medical facility has the right to discharge a patient in the event of a scandal and intolerable behaviour.
The court deemed that such contract terms restrict the patient's right to treatment under guaranteed free medical care, and that no evidence was provided to confirm the patient's violation of the centre's rules.
Ultimately, the court ruled the Centre's actions to terminate the contract unlawful and ordered it to pay the patient 50,000 tenge in compensation for moral damages.