(29 January 2026 | Source: KTK TV channel)
In the settlement named after Mamait Omarov in the Pavlodar region, socially vulnerable families have claimed that the state housing they received is unfit for living.
HOUSEWARMING TURNS INTO PROBLEMS
According to KTK TV channel, cracks in walls, leaking roofs and mould have been found in the new builds, forcing some residents to move out and rent flats. The housing was allocated to large and low-income families, though for some, their turn for an apartment had not yet come.
In the summer, people were celebrating their new homes, unaware of potential issues. With the first autumn rains, defects began to appear, and in winter, the houses proved cold and damp.
‘This is the coldest room. If you open the windows, mould is everywhere. Water runs from the roof, everything is wet here, and the children are breathing this air,’ reports Zhanerke Kaskyrbayeva, a resident of the settlement.
CRACKS AND COLD FORCE RESIDENTS TO MOVE OUT
‘Three families have stayed, but we had to rent flats in the city. The house is cracking, the roof could collapse at any moment. It's impossible to heat — 15–20 buckets of firewood don’t hold the warmth,’ complains Aleksandra Sugag, a resident of the settlement.
Residents note that cracks are growing quickly, and the stoves cannot cope with heating the houses. Of the ten families in the new builds, only those with no alternative remain.
‘We are a large family; we have nowhere to go. Paying for this flat for another 15 years — it’s a nightmare,’ fumes Zhanerke Kaskyrbayeva.
OFFICIAL RESPONSE
Residents have filed complaints with the akimat, but the defects have not yet been fixed. Officials claim everything is under control, and the developer has a year to rectify the shortcomings.
‘According to the technical survey, it is habitable. An inspection was carried out, recommendations were given to the developer. Remedial work will be carried out subsequently,’ promised Adi Talaspayev, head of the construction department of the Akimat of Aksu.
Repairs are scheduled to begin in the spring, which does not suit families forced to pay for rented flats. Residents are asking for temporary housing — warm and free of charge.